Microsoft SharePoint Support and Maintenance Services

You’ve invested in Microsoft SharePoint to enhance your team’s collaboration and workflow. That’s a smart move! But, did you know that ongoing support and maintenance are just as vital? They ensure that your platform stays updated, secure, and efficient. Let’s break down why this is so important:

Security
Scalability
Performance
Compliance

Our SharePoint Support & Maintenance Services

You need continuous SharePoint support and maintenance to keep things running smoothly. Our team of developers specializes in SharePoint technical support. We understand the platform inside and out. Here’s how we can help you:

Troubleshooting

Issues with SharePoint? We fix them fast so you can get back to work.

Security Patching

We regularly update your system to protect against security threats.

Performance Optimization

Slow system? We tune your SharePoint to run like a dream.

System Monitoring

We keep an eye on your system. If something looks off, we catch it before it becomes a problem.

User Training

Not sure how to make the most of SharePoint? We offer training to get you and your team up to speed.

How Our SharePoint Support Will Work For You

With our specialized SharePoint Support and Maintenance Services, we offer you a comprehensive package to meet all your needs. Below, we’ve condensed these benefits into short:

Increased System Reliability

We proactively identify and resolve issues, keeping your SharePoint running smoothly.

Improved Security

Our regular updates fortify your SharePoint environment against threats, enhancing data protection and peace of mind.

Reduced Downtime

Through vigilant monitoring, we catch and fix issues quickly, maximizing your productive work time.

Why Choose Our SharePoint Support Company

Why settle for less when you can have the best? Join the many satisfied clients who have made their SharePoint systems better with our support. Here is a list saying why we are the best:

  • A Dedicated Team of SharePoint Experts: We’re not just any tech support; we’re specialized in SharePoint. That means you get help from people who know exactly what they’re doing.
  • Extensive Experience: Our team has been working with SharePoint for years. We’ve seen it all and solved it all.
  • Custom Solutions: Every business is unique. We offer tailored SharePoint support services to meet your specific needs.
  • Quick Response Time: In the business world, time is money. We pride ourselves on solving your issues as quickly as possible.
  • Transparent Pricing: No hidden fees, no surprises. You’ll know exactly what you’re paying for.
  • User Training: We don’t just fix your problems; we teach you and your team how to get the most out of SharePoint.

Our Support Process

Choosing Microsoft SharePoint is a big step forward for your business. But, like any powerful tool, it needs expert care. Our SharePoint Support and Maintenance services are designed to give you peace of mind. Here is how our SharePoint support process works:

  • Initial Contact

    After you contact us for SharePoint support, we promptly respond to understand your specific needs and concerns, setting the stage for effective solutions.

  • Issue Assessment

    Upon hearing from you, we quickly evaluate the SharePoint issue you're facing, gauging its severity to determine the most effective action plan.

  • Response Time

    Our SharePoint support prioritizes issues based on severity, ensuring varying but prompt response times so that you're never left in the lurch

  • Problem-Solving

    Employing their SharePoint expertise, our team takes action to resolve your issues, working diligently to get you back on track quickly.

  • Resolution and Follow-Up

    Once we've resolved your SharePoint issue, we conduct a follow-up to confirm everything is operating correctly, ensuring your complete satisfaction.

  • Ongoing Support

    Beyond immediate issues, we offer continuous SharePoint maintenance and monitoring to preemptively identify and fix problems, keeping your system running smoothly.

Security and Compliance

In today’s digital world, security is a necessity. The same goes for compliance with legal and industry standards. That’s where our SharePoint Support and Maintenance services shine. Our security and compliance measures are as follows:

Regular Updates

We keep your SharePoint system up-to-date, guarding against security threats and vulnerabilities.

Data Encryption

Your data’s safety is our priority. We use strong encryption methods to keep your information secure.

User Authentication

We set up strong authentication processes, ensuring that only authorized individuals have access to your SharePoint.

Documentation

We provide comprehensive records of all security and compliance measures, ensuring you’re always in the know.

Compliance Audits

We routinely check to make sure your SharePoint setup complies with industry and legal standards.

Security Monitoring

Our team continuously monitors for any suspicious activity, taking action if anything seems off.

Our Recent work

We believe the best way to understand the value of our SharePoint Support and Maintenance services is to see them in action. Here’s a closer look at some of our recent projects.

Document Control for Enhanced Workflow

We set up a SharePoint system to streamline document management for a company. Features included:

  • Staff review every document
  • Automated reminders for document review
  • Real-time reports on document status
  • Improved search functionality
  • Automated email notifications

This solution is powered by the Power Platform and Power Apps for full automation.

We revamped a SharePoint system containing between 1 and 2 million documents for staff use. Improvements we made:

  • Easier search process
  • Staff can request document reviews
  • Admins can grant permissions efficiently

This solution leverages a JavaScript Add-in for enhanced functionality.

In this project, company staff enter project expenses into a custom web section designed with Power Apps. Features:

  • Admins import data into a custom dashboard.
  • Reports are generated for insightful analysis.

We crafted a SharePoint system focusing on Non-Disclosure Agreements (NDA) and Statements of Work (SOW). Features included:

  • Data storage in a SharePoint list
  • One-click PDF generation for NDA and SOW
  • Automated email attachments and sending

Regular Updates and Enhancements

In the fast-paced digital world, standing still means falling behind. We provide regular updates and enhancements to your SharePoint’s performance and security. Here is what you get with our SharePoint support and maintenance:

Software Updates

We keep your SharePoint system up-to-date with the latest features and security patches.

Performance Boosts

Our team continually tweaks your system for optimal performance, ensuring it runs smoothly.

New Features

As SharePoint evolves, new features become available. We integrate these into your system for you.

Security Upgrades

The digital landscape changes fast, and so do security threats. We keep your system fortified.

User Experience Enhancements

We make small, frequent adjustments to improve how you and your team interact with SharePoint.

Testing

After every update or enhancement, we test thoroughly to make sure everything works as it should.
Our Clients

what our clients say about BSUPERIOR?

I have been working with BSUPERIOR team on various projects over the last 4 years. It started with a complex mathematical problem and a simple spreadsheet. Their team always surprises me with their skills and passion for their work. They really work hard to ensure projects meet the business criteria and solve the business problems they need to. I will continue working with them to improve the business systems of our company.

Eugen Klein, Managing Broker (Royal LePage Sussex Klein Group)

Working with Sajad and his team at BSUPERIOR has been an easy and pleasant experience. The solution they built for us will save us dozens of hours of labour costs several times a year and has been well worth what we paid. I can easily recommend them and will not hesitate to work with them again in the future.

Jamie Kiffiak, President (Tri-Cities Pest Detective)

Sajad and his team have been extremely helpful in meeting our website needs. They listen to what your vision is and not only work around it, but help to flesh it out. I would highly recommend Sajad and BSuperior to anyone with Technology needs.

Kamille De Los Angeles, Office Manager & Business Administration (RHA)

At Persephone Brewing we utilize a number of systems to manage and report our data. BSUPERIOR System helped us streamline these processes by automating several business processes using our existing data sets saving us hundreds of hours a year at a very reasonable cost.

Dion Whyte, General Manager (Persephone Brewing Company)

SharePoint Support Services FAQs

In most cases, deleted items go to the SharePoint Recycle Bin. You can restore them from there within a specific time frame.

Creating a new SharePoint site or subsite is straightforward. Navigate to the “Site Actions” menu and select “Create Site.” Follow the on-screen instructions.

If you’re locked out, the password reset option is usually found on the login page. Click it and follow the instructions sent to your email.

First, check your internet connection. Then ask your site admin to check your permissions. If that’s not the issue, contact our SharePoint Support Services. We’ll identify and fix the problem quickly.

Keep it simple. Use folders and metadata to sort files. Consistent naming conventions and regular clean-ups are also crucial for efficient organization.

Slow performance can be due to many factors like outdated software or server issues. Our SharePoint Technical Support can diagnose and fix these issues for you.

Data migration is a detailed process. It’s best to consult with our SharePoint experts for a smooth and secure transition.

Yes, SharePoint is secure but enhancing security is always good. Strong passwords, data encryption, and regular updates are key measures you should take.

Other Services

When you work with us, you gain access to a portfolio of services designed to meet various business needs. Here’s what else we have for you:

Microsoft Excel Services

We provide solutions that can automate your data analysis and reporting tasks in Excel. Our services are critical for businesses that rely heavily on data analytics and need to make informed decisions quickly.

Microsoft Project Services

If project management is a challenge, we’ve got you covered. Our services in Microsoft Project help you plan, execute, and control projects effectively, making us a significant asset to your project management tasks.

Microsoft Access Services

Database management made easy. We offer services to create and manage your databases in Microsoft Access, which is critical for businesses that need to organize large sets of data efficiently.

Microsoft Outlook Services

Email and calendar management can be a chore. Our Outlook services streamline your email workflows and calendar scheduling, making us indispensable for your day-to-day operations.

Microsoft Word Services

Document creation and management need not be tedious. We offer solutions to automate your document workflows in Microsoft Word, making us vital for businesses that deal with extensive documentation.

Google Workspace Services

If you’re more into Google’s ecosystem, we offer services to optimize your use of Google Workspace. Our solutions are critical for seamless collaboration and document management from Gmail to Google Drive.

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